Privacy Policy
LAST UPDATED: [12/27/23]
Integrated Media Services Privacy Policy
This Privacy Policy describes the online information collection and use practices of the web sites operated by Integrated Media Services and its divisions and affiliates (collectively “Integrated Media Services,” “we,” and “us”) at which this Privacy Policy is posted, which includes but is not limited to the following web sites: Dentalproductshopper.com, Dentallearning.net, Hygieneproductshopper.com, Axiomtrainingcloud.com, Docseducation.com, Labproductshopper.com, Dental360.net, Rampresults.com, DentalXP.com, AmericanDentalLabs.net, and Integrated Media Services’ Events Online (“Sites”).
We may make changes to this Policy. The “Last Updated” date at the top of the page indicates when this Policy was last revised. If we make material changes, we may notify you through the Services or by sending you an email or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. Once the changes have been made, your continued use of the Sites will constitute your acceptance of the revised Policy. If you have questions regarding our Privacy Policy, we may be reached via phone at 732-577-6590, via email at privacy@IMS.co, via fax at 732-577-6595, or by writing to us at Integrated Media Services; ATTN: SITE ADMINISTRATOR; 500 Craig Road, Suite 101, Manalapan, NJ 07726.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to identify a specific individual.
What information does Integrated Media Services collect?
Information You Provide
Our Sites collect information volunteered by you in several areas, including newsletter sign up pages, site registrations, contests and promotions, product reviews and website surveys, purchasing a subscription or access to courses, customer service requests, forums, and requests for product information. The information we request for you to participate in these features includes Personal Information such as name, address, telephone and fax numbers, email address, username and password, AGD number, NPI number, license number, profile picture, as well as “demographic” information such as your hobbies or personal preferences.
Our Sites do not collect payment and billing information. If you make a purchase through the Services, your payment information will be collected by a third-party payment provider and not by us. We may receive summary transaction information from our third-party payment processers, such as the date and amount of the transaction.
Information We Collect Automatically From Your Use of the Sites
When you use our Sites, we and our third-party service providers may collect information from you through automated means, such as cookies, web beacons, and web server logs. By using the Sites, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Privacy Policy. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, and information about the usage of our Sites.
We may use this information, for example, to ensure that the Sites function properly, to determine how many users have visited certain pages or opened messages or newsletters, or to prevent fraud. We use IP addresses to derive your approximate location.
We work with analytics providers such as Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Sites and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Integrated Media Services uses cookies and similar technology to identify registered users of our Sites and to automatically give them access to “member only” content areas such as articles and reports, and to provide them with access to previously-stored information. Integrated Media Services and our third-party partners, such as online advertising networks and website analytics providers, also use cookies and other similar technology for such activities as estimating our audience size and usage patterns, showing you personalized advertising on other websites based on your usage of the Sites, and tracking the aggregate number of customer returns at our Sites. Our partners also may collect information about your online activities over time and on other web sites or apps. Finally, Integrated Media Services uses cookies to help simplify the process of filling out certain forms on our Sites that allow you to request information from manufactures in our catalog and/or our advertisers.
If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Sites.
How Does Integrated Media Services Use Your Information?
We may use the information we collect:
- For internal and service-related purposes, such as to respond to your specific requests, fulfill your purchase, respond to comments and questions, and otherwise provide support to users.
- To contact you for administrative and promotional purposes. This may include to send you periodic information and special offers from Integrated Media Services and our sponsors and partners, to provide you with updates on Integrated Media Services offerings and features, to provide you with product information from manufacturers in our database, and to provide notice of changes to our Terms of Use and Privacy Policy.
- To understand users’ interests and behavior, improve the Sites, and develop new products, services, features, and functionalities. We may combine your information with information Integrated Media Services may have from other online or offline sources.
- For marketing purposes, such as developing and providing promotional and advertising materials, and to provide our sponsors with aggregate data about our users.
- For our business purposes, such as account verification, security, compliance with applicable laws and regulations, fraud monitoring and prevention.
- To enforce our Terms of Service or other legal rights.
We may anonymize and aggregate data we collect and use it for any purpose.
With whom does Integrated Media Services share your information?
We disclose your information in the following circumstances:
- To our third-party service providers who help with our operations, such as website hosting, payment processing, data analysis, mail processing, online advertising, and other services. Some or all of these contractors may access the databases of user information.
- To our advertising and marketing partners in order to promote our Services, including joint marketing partners.
We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services, based on information relating to your access and use of the Services and other websites or online services. To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags). To learn more about this practices, and to learn about your choices in connection with it, please visit the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising at , or the Network Advertising Initiative at .
To a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
If required by law to do so or in the good faith belief that such action is appropriate: (a) to comply with applicable laws or valid legal process; (b) to protect the rights, privacy, safety, or property of Integrated Media Services and others; (c) to enforce our terms and conditions; and (d) to allow us to pursue available remedies or limit the damages that we may sustain.
- If you use our “tell a friend” service to email one of our articles, reports or product descriptions to a friend or colleague, Integrated Media Services will automatically send this person a one-time email, attaching to the email the content you wished for your friend to receive. Your email address will appear on the “From” line of this email, thereby disclosing this information to whoever opens and reads the email. The email address of your friend or colleague will not be stored in our databases based on this service.
- Integrated Media Services may provide users with the opportunity to request additional information from product manufacturers in our online directory or from our advertisers. If you specifically request information from a manufacturer or from one of our advertisers, your contact information will be given to that manufacturer or advertiser, to allow them to decide the best way to fulfill your request.
What options do you have about how Integrated Media Services uses or shares your information?
If you no longer wish for us to share your mailing address or other contact information with our sponsors or other third parties in whose products or services we believe you may be interested, please send us an email at privacy@ims.co. For us to be able to locate your record, your email must include your name, mailing address, email address, and must identify the Integrated Media Services product, event, or service for which you are registered. Your request will be processed within 10 days, and we will no longer share your contact information with third parties. Please note that we will not be able to stop third parties from sending you information about their products or services if your information was shared with them before we received your request.
Regarding email specifically, you have the opportunity to elect to stop receiving advertising messages from Integrated Media Services about our or third party manufacturers’ products or services, each time you receive such a communication from us. To unsubscribe from such advertising email messages, please follow the directions included in that email message. Your request will be processed within 10 days. Please note that during that time, you may continue to receive email messages from Integrated Media Services about our products or services. Additionally, regardless of whether you have unsubscribed from receiving advertising and promotional material from Integrated Media Services, you will continue to receive transactional information from us, such as information relating to your account or payment or bill information.
You may be able to opt out of receiving personalized advertisements from advertisers or advertising networks who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out sections on the websites of each of those organizations.
You may also be able to opt-out of some personalized advertisements by clicking on the AdChoices icon displayed in an advertisement. When you opt out of personalized advertising, you may continue to see online advertising on the Sites and other websites.
What Kind of Security Measures Does Integrated Media Services Use?
We use reasonable physical, organizational, and technical safeguards that are designed to maintain the integrity and security of the information that we collect. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. We recommend that you do not share your passwords with anyone. Integrated Media Services will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, if you are using a computer that others have access to, such as one in a computer lab, Internet cafe or public library, always remember to log out and close your browser window when leaving our Sites.
Children’s Privacy
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Sites are directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at privacy@ims.co. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
International Users
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.
Update Your Information
If you would like to update or correct any information that you have provided to us through your use of the Sites or otherwise, you may use the Sites or send an email to Privacy@ims.co.
Links to non-Integrated Media Services web sites
Many of our Sites contain links to web sites owned and operated by unaffiliated third parties. These links are provided as a service to you, and do not constitute Integrated Media Services‘ endorsement or support of the third-party web sites. The third parties who operate these sites have their own information collection and use practices, and Integrated Media Services is not responsible for either the privacy practices or the content of these sites. We encourage you to review the privacy policies of each site before providing your Personal Information, and to contact the providers directly if you have any questions about their privacy policies.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018, Cal. Civ. Code §§ 1798.100 – 1798.199 (CCPA) gives California consumers certain rights as to their personal information as defined by that law. The following applies to California consumers.
Unless an exception applies, such as the “business-to-business” exception (CCPA § 1798.145(n)(1)), which would apply to communications where you are acting as an employee, owner, director, officer or contractor of your organization in connection with receiving a product or service from us (in which case other requirements may apply):
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You may request (i) the categories of personal information we collected about you; (ii) the categories of sources for the personal information we collected about you; (iii) our business or commercial purpose for collecting that personal information; (iv) the categories of third parties with whom we shared that personal information; and (v) the specific pieces of personal information we collected about you.
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request, we will delete your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us to: (i) complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; (ii) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (iii) debug products to identify and repair errors that impair existing intended functionality; (iv) exercise free speech, ensure the right of another party to exercise their free speech rights, or exercise another right provided for by law; (v) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (vi) comply with a legal obligation; or (vii) make other internal and lawful uses of that information that are compatible with the context in which you provided it.
To exercise your CCPA rights, please submit a request to us by either calling us at 800-227-2513; or by sending an e-mail to privacy@dentalproductshopper.com.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your personal information. The request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We may need to contact you to request additional information in order to verify you are the person about whom we collected personal information or that you are an authorized representative. We will not use any information provided as part of a request, including any contact information you provide or that we request in order to respond to or verify a request, for any purpose other than to respond to or verify your request.
We will make an effort to respond to your request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing either by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period before our receipt of the request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights by (i) denying you goods or services; (ii) charging you a different price or rates for goods or services; or (iii) providing you a different level of quality of goods or service.
We have not sold personal information in the preceding 12 months.
For additional information regarding your rights under the CCPA, or how to exercise them, you may contact us at Privacy@ims.co